Help & Knowledge Base
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Wholesale & Dropship
- Secure Payment
- How to Contact Us?
- Who are we?
- Shipping & Delivery
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We ship using Regular Registered Post (Hong Kong Post), Worldwide Post Office Express (EMS), express couriers (UPS, FedEx, and DHL), air freight and ocean freight. For small and sample orders, post office express (EMS) and regular air mail are available. Buyers are welcome to use their own couriers or freight forwarders to satisfy their logistics needs. However, such requests should be clearly stated when placing orders.
Buyers agree that SHENIT.com may occasionally and without prior notice use an alternative shipping method of equal service level to ship the order to avoid delays, unreachable destinations, or other restrictions. Buyer will be notified in such a case and shipping cost will remain the same.
- Privacy & Security
- At Shenit.com, the privacy of our visitors are of extremely importance to us. Our privacy policy document outlines the types of personal information is received and collected by Shenit.com and how it is used.
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- Returns & Replacements
- At Shenit.com, you will experience the best level of customer satisfaction never before with any other China-based wholesaler. Every merchandise you bought with us are Quality Assured and you are further assured with our Customer Satisfaction Priority Return Policies.
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- Wholesale & Dropship
- Shenit.com offers dropship services to all registered customers at no extra charge. Whether you create a general online store, or something a bit more specialized, you'll find all the stock you need at Shenit.com. No costly inventories, no complicated online accounts systems to manage, we'll do it all.
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- Secure Payment
- Shenit.com makes paying for your orders easy & secure by providing the best online payment solutions.
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PayPal is a secure and trusted payment processing service which allows you to shop online. You do not need a Paypal Account to make paymentPayPal can be used to purchase items on Shenit.com if you want to use the following payment methods:
Credit Cards (Visa, MasterCard, Discover, and American Express all accepted)
Debit Cards
E-check (i.e. using your regular Bank Account)
Advantages of using PayPal:
Payment is traceable. You can trace the status of your payment using your PayPal account.
Payment does not require you to use your credit card online (you can transfer directly from your bank account).
If you do use your credit card through PayPal, Shenit.com won't see your credit card number, limiting the risk of unauthorized use.
- How to Contact Us?
- Please feel free to contact us if you have any inquiries. Our professional staff will be ready to answer your questions. Our working hours will be from 10:00 am to 6:00 pm (Hong Kong Time). You may leave us a message here.
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- Who are we?
- Shenit.com is a leading wholesale distribution company committed to becoming a worldwide leading online wholesale store. Our company was originally founded on 2006 as a wholesale distributor serving international importers & exporters. Our headquarter is based in Shenzhen, the world largest manufacturing & distribution base for electronics product, situated in Guangdong Province right next to Hong Kong. Find out more about us.
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